Datenschutz
Last updated: October 4, 2026 ｜ Contact: service@buycn.com
1. Information We Collect
- Account information: your email address;
- Third-party sign-in: when you use Google/YouTube one-click sign-in, we receive your name, email address and Google account ID (basic identity information only — we never see your Google password and we do not read any other data in your Google Account);
- Delivery information: recipient name, address and phone number;
- Order information: product links, specifications and order records;
- Payment information: payments are processed by licensed payment providers (Stripe / PayPal). BUYCN stores only payment tokens and order references — we do not store card numbers, and we never see or keep your full card details;
- Customer service communications (including AI assistant and ticket history);
- Logs and cookies: functional information only (language preference and session).
2. How We Use Your Information
- Fulfillment: purchasing, quality inspection, parcel consolidation, international shipping and customs clearance;
- Customer service and after-sales handling;
- Risk control and anti-fraud;
- Service improvement.
We do not use your personal data for third-party marketing unless you have explicitly opted in.
3. Third-Party Sharing
We share personal data only to the extent necessary to operate the service:
- Payment providers (Stripe / PayPal): payment collection and refunds;
- Google: identity verification only, used for account creation and sign-in;
- Logistics providers (e.g., Jitong Global): only the delivery information necessary for shipping;
- Seller platforms (Taobao, 1688, etc.): only the information necessary to place your purchase order.
We do not sell personal data to third parties.
4. Customs Disclosure (Cross-Border)
Cross-border parcels require recipient information to be provided to carriers and customs authorities. This is necessary for fulfillment, and placing an order constitutes your authorization for such necessary disclosure. Customs duties and import taxes are the responsibility of the recipient (DDU — Delivered Duty Unpaid); any tax amount shown at checkout is an estimate only, and the final assessment is made by customs.
5. Your Rights
You may request access to, correction or deletion of your personal data, data export, or account closure by emailing service@buycn.com. We respond within 15 working days.
6. Data Retention
Order-related records are retained for as long as required by tax regulations (7 years for the Hong Kong entity / 10 years for the Shenzhen entity, whichever applies); other data is retained no longer than 2 years.
7. Cookies
Only functional cookies are used (session and language preference). No third-party advertising or cross-site tracking cookies are used (no advertising services are integrated).
8. Third-Party Sign-In (Google / YouTube)
We use Google OAuth to offer one-click Google / YouTube sign-in. This process requests only basic identity scopes (openid, email, profile): your name, email address and Google account ID, used solely to create your account and verify your sign-in. We do not request any sensitive or restricted scopes, we do not read or modify emails, files, photos or any other data in your Google Account, and we never post content on your behalf. You can revoke BuyCN's access at any time on the Google Account — Third-party apps with account access page (after revocation you can still sign in with email). Google's own handling of your data is described in the Google Privacy Policy.